Terms of Service

Service Agreement

Welcome to PyCode Institute. These Terms of Service constitute a legally binding agreement between you and PyCode Institute regarding your use of our educational services, website, and related materials.

By accessing our website, enrolling in courses, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with these terms, please do not use our services.

These terms apply to all users, including students, website visitors, and anyone accessing our educational content. We may update these terms periodically, and continued use of our services constitutes acceptance of any modifications.

Service Usage Terms

Acceptable Use Policy

You agree to use our services responsibly and in compliance with all applicable laws. Our educational platform is designed to foster learning and professional development in Python programming.

Use our services for legitimate educational and professional development purposes
Respect intellectual property rights of course materials and instructors
Maintain professional conduct during classes and communications
Provide accurate information during enrollment and account creation

Prohibited Activities

The following activities are strictly prohibited and may result in immediate service termination:

Sharing course materials, recordings, or assignments with unauthorized parties
Using our services for illegal activities or violating intellectual property rights
Disrupting classes, harassing other students, or engaging in discriminatory behavior
Attempting to access unauthorized areas of our systems or reverse-engineer our content
Creating multiple accounts to circumvent policies or obtain unauthorized discounts

Account Management

                        Account Creation
                        
                                •
                                You must be at least 16 years old to enroll in courses
                            
                                •
                                Provide accurate and complete registration information
                            
                                •
                                Maintain one account per person for course enrollment
                            
                                •
                                Keep your login credentials secure and confidential

                        Account Security
                        
                                •
                                You are responsible for all activities under your account
                            
                                •
                                Notify us immediately of any unauthorized account access
                            
                                •
                                Do not share account credentials with other individuals
                            
                                •
                                Update your information promptly if any details change

Account Suspension and Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in activities that harm our educational environment or other students.

Suspension Reasons

• Policy violations or inappropriate behavior
• Non-payment of course fees
• Suspicious account activity
• Violation of intellectual property rights

Appeal Process

• Contact us within 30 days of suspension
• Provide explanation and supporting evidence
• Await review by our administrative team
• Decision will be communicated within 14 days

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain high availability of our educational services, but cannot guarantee uninterrupted access due to technical maintenance, updates, or unforeseen circumstances.

Service Commitments

99% uptime target for educational platform
Scheduled maintenance during off-peak hours
Advance notice for planned downtime

Course Delivery

Classes held as scheduled unless notified
Alternative delivery methods for disruptions
Make-up sessions for cancelled classes

Course and Content Modifications

We regularly update our curriculum to reflect current industry standards and technological developments. Course content may be modified to enhance learning outcomes.

Curriculum Updates

Course materials, examples, and projects may be updated to reflect current Python versions, best practices, and industry trends. These updates aim to improve educational value.

Schedule Changes

Class schedules may be adjusted with reasonable notice to accommodate instructor availability, facility requirements, or extraordinary circumstances beyond our control.

Service Discontinuation

We reserve the right to discontinue specific courses with 60 days notice. Enrolled students will receive full refunds or transfer options to equivalent courses.

Intellectual Property Rights

Our Content

All course materials, videos, assignments, and educational content are owned by PyCode Institute and protected by copyright laws.

• Course content is licensed for personal learning use only
• No redistribution or commercial use permitted
• Recording or sharing course sessions is prohibited

Student Work

You retain ownership of code and projects you create during courses, but grant us permission to use them for educational demonstration purposes.

• You own your original code and project work
• We may showcase exemplary work (with permission)
• Respect third-party licenses in your projects

Payment and Refund Policy

                            Payment Terms
                            
                                    Course fees must be paid in full before course commencement
                                
                                    Payment processing handled by secure third-party providers
                                
                                    All prices include applicable VAT and taxes
                                
                                    Late payment may result in enrollment cancellation
                                
                            Refund Policy
                            
                                    Full refund available up to 7 days before course start
                                
                                    50% refund available up to 2 days before course start
                                
                                    No refunds after course commencement
                                
                                    Course transfer options available in special circumstances

Questions About These Terms

If you have questions about these Terms of Service or need clarification about our policies, please contact us using the information below:

Contact Methods

Submit questions via our contact form
Call +357 24 658 923 during business hours
Visit our office in Larnaca, Cyprus

Business Hours

Monday - Friday: 9:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed

Service Provider Information