Privacy Policy

We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with GDPR and other applicable privacy regulations.

Contact Information

PyCode Institute

67 Arch. Makarios III Avenue

6017 Larnaca, Cyprus

Phone: +357 24 658 923

Last updated: September 13, 2025

Data Protection Commitment

At PyCode Institute, we believe that privacy is a fundamental right. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or enroll in our Python programming courses.

We are committed to full compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. We process personal data lawfully, fairly, and transparently, ensuring you maintain control over your information.

This policy applies to all personal data we collect through our website, course enrollment processes, and any communication with our institution.

Information We Collect

Personal Information You Provide

  • Contact Information: Name, email address, phone number when you submit contact forms or enroll in courses
  • Educational Background: Programming experience, educational history, and career goals when provided during enrollment
  • Payment Information: Billing details for course payments (processed securely through third-party payment processors)
  • Communication Data: Messages sent through contact forms, emails, or during customer support interactions

Automatically Collected Information

  • Website Usage Data: Pages visited, time spent on site, referring websites, and user interactions
  • Technical Information: IP address, browser type, device information, and operating system
  • Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookie Policy for details)
  • Analytics Data: Website performance metrics and user behavior patterns for service improvement

How We Use Your Information

Course Administration

We use your personal information to manage course enrollments, communicate about classes, provide educational materials, and issue certificates upon completion.

Communication and Support

Your contact information allows us to respond to inquiries, provide customer support, send course updates, and share relevant educational opportunities.

Service Improvement

We analyze usage data to improve our website functionality, course content quality, and overall user experience for current and future students.

Legal Compliance

We may process personal data to comply with legal obligations, resolve disputes, and enforce our terms of service when necessary.

Data Protection Measures

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Secure database storage with encryption
  • Regular security audits and updates
  • Access controls and authentication

Organizational Measures

  • Staff training on data protection
  • Regular monitoring and breach detection
  • Data retention policy enforcement
  • Secure data disposal procedures

Your Privacy Rights

Under GDPR and other privacy laws, you have several rights regarding your personal data. We are committed to facilitating the exercise of these rights.

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Restrict Processing

Limit how we use your data

Right to Data Portability

Receive your data in structured format

Right to Object

Object to certain data processing

Withdraw Consent

Revoke consent for data processing

Right to Complain

Lodge complaints with supervisory authorities

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.

Data Retention and Deletion

Retention Periods

  • • Student Records: Maintained for 7 years after course completion for certification purposes
  • • Contact Inquiries: Deleted after 2 years unless ongoing correspondence exists
  • • Website Analytics: Anonymized after 26 months in compliance with GDPR
  • • Marketing Data: Deleted immediately upon unsubscribe or consent withdrawal

Secure Deletion

When data reaches the end of its retention period or upon valid deletion requests, we ensure complete removal from all systems using industry-standard secure deletion methods.

Privacy Questions and Requests

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

Contact Methods

  • Send privacy requests via our contact form
  • Call +357 24 658 923 during business hours
  • Visit us at 67 Arch. Makarios III Avenue, Larnaca

Response Time

  • Privacy requests: Within 30 days
  • General inquiries: Within 48 hours
  • Urgent matters: Same business day